Project Manager, AI & Automation Delivery

$130,000 - $160,000/yr

Automation Architecture & Maintenance AI Workflow Design (using GPTs / LLMs) RPA Bot Development & Maintenance Business Process Automation System & API Data Integration Salesforce Make.com Zapier n8n Microsoft Power Automate Workato OpenAI API Claude API Jira

Industrial Electric Manufacturing

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Role Overview

The Project Manager, AI & Automation Delivery leads end-to-end delivery of technology initiatives spanning Salesforce CRM, artificial intelligence, and enterprise automation programs. This role partners closely with business stakeholders, IT, and third-party vendors to plan, execute, and deliver projects on time and within scope in a fast-paced, high-growth manufacturing environment.

This position offers the opportunity to work at the intersection of business and technology, managing multiple workstreams simultaneously while building trust with stakeholders at every level. You'll bring practical understanding of Salesforce platforms and modern automation tools to drive continuous improvement across the organization.

Responsibilities

Lead end-to-end project management for Salesforce, AI, and automation initiatives from initiation through go-live and hypercare support
Define and maintain project scope, schedules, resource plans, risk registers, and status reports for stakeholders and leadership
Facilitate Agile ceremonies including sprint planning, daily standups, sprint reviews, and retrospectives across concurrent delivery teams
Manage and prioritize project backlogs in JIRA, ensuring user stories are well-defined, estimated, and aligned to business value
Serve as primary liaison between business stakeholders, technical teams, and third-party vendors throughout the project lifecycle
Coordinate system integrations, data migrations, and user acceptance testing (UAT) activities across project workstreams
Prepare and deliver project status updates, steering committee presentations, and executive-level dashboards
Proactively identify, escalate, and resolve risks, issues, and dependencies to maintain project momentum
Manage Salesforce CRM implementation and enhancement projects including Sales Cloud, Service Cloud, and platform integrations
Support AI and intelligent automation (RPA, workflow automation) projects from business case through production deployment
Partner with business analysts and solution architects to translate business requirements into actionable project deliverables
Maintain project documentation including charters, RACI matrices, decision logs, meeting minutes, and lessons learned

Requirements

3-7 years of project management experience with demonstrated track record of delivering technology or digital transformation projects
Working knowledge of Agile and Scrum methodologies with hands-on experience facilitating sprints and managing backlogs
Experience in manufacturing, industrial, or similarly complex operational environments
Proficiency with JIRA, Microsoft Teams, and Microsoft 365 suite for project tracking and collaboration
Strong communication and interpersonal skills with ability to influence without authority and align diverse stakeholders
Excellent organizational and analytical skills with capability to manage multiple projects and priorities simultaneously
Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field, or equivalent professional experience

Nice to Have

PMP, PMI-ACP, or CSM (Certified Scrum Master) certification
Familiarity with AI, machine learning, or intelligent automation (RPA, low-code/no-code)
Experience with Sales Cloud, Service Cloud, or related platform implementations
Ability to work across multiple time zones and manage global or distributed project teams

Benefits & Perks

Comprehensive and competitive benefits package designed to support employee well-being, growth, and long-term success
Hybrid or fully remote work environment with occasional on-site presence as needed
Up to 20% travel opportunities to IEM facilities, vendor sites, or project kick-off meetings

About the Company

Industrial Electric Manufacturing (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America with over 75 years of experience. With $1B+ in annual sales and 10,000+ commissioned projects, IEM operates over 1.7 million square feet of manufacturing capacity serving technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets.