Principle AI & Automation Lead (Fixed-Term Role)

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Perkbox

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Role Overview

Join Perkbox as our Principle AI & Automation Lead in this exciting fixed-term role through the end of 2026. You'll serve as our AI transformation lead, responsible for embedding AI into the very fabric of how we work across the organization. This is a hands-on, cross-functional leadership position where you'll identify high-value automation opportunities across Product, Finance, People, and Customer Service functions.

This role goes beyond advisory work - you'll be building, shipping, and scaling AI solutions that drive real adoption and measurable business impact. You'll move quickly from pilot to production, focusing on driving genuine behavior change while establishing internal standards for responsible AI usage. It's an exciting opportunity to shape how a growing company leverages AI technology at a pivotal moment in our expansion.

Responsibilities

Identify and prioritize AI use cases with clear ROI and business value across multiple departments
Design and implement AI-enabled workflows and automation solutions
Partner with Engineering, DevOps, and Data teams to integrate pilot solutions into production
Run training and coaching sessions to upskill teams on AI tools like Claude, Skills on Claude, and Copilot
Create playbooks and repeatable patterns to embed AI into daily workflows
Establish guardrails and standards for responsible AI usage and data compliance
Monitor productivity improvements and iterate on solutions based on performance data
Drive genuine behavior change and ensure successful AI adoption across the organization

Requirements

Proven track record of delivering AI or automation solutions with measurable impact
Hands-on experience with modern AI tools and workflows like Claude Code, Cowork, Codex, Skills, Building Agents & Subagents and ChatGPT
Excellent communication skills with ability to influence stakeholders and manage change
Commercial mindset focused on efficiency, cost savings, and ROI
Strong cross-functional collaboration skills to work across diverse business units
Understanding of responsible AI usage, risk management, and regulatory requirements
Detail-oriented approach to ensuring reliability and usability of deployed solutions

Nice to Have

Experience working in a fast-moving scale-up or private equity-backed environment
Familiarity with low-code automation tools to speed up delivery
Experience building internal AI capability programs or playbooks from scratch

About the Company

Perkbox is a leading employee benefits and wellbeing platform with over 20 years of experience supporting more than 4 million employees across 7,500 organizations. The company recently launched Bulgarian operations and is focused on redefining employee benefits through innovative solutions that meet people at work and beyond.