AI & Automation Enablement Lead

The Role Strategic Partnership & Collaboration * Act as the primary liaison between GCO, the WE DO Corp IT Platforms team, and the Automation and AI COEs, fostering a collaborative and transparent working relationship. * Partner with cross‑functional stakeholders to understand business needs and build technology solutions that support operational goals. Technology Strategy & Roadmap Development * Maintain current‑state assessments of GCO tools, systems, and processes, documenting strengths, gaps, and opportunities. * Establish and maintain a comprehensive technology and automation roadmap that aligns with organizational priorities and future‑state vision. Process Optimization & Automation * Identify opportunities to streamline workflows, reduce manual effort, and improve operational efficiency through automation and process redesign. * Recommend and shape automation solutions that deliver measurable impact on efficiency and cost reduction. Technology Implementation * Partner closely with IT teams to design, evaluate, and implement technology solutions—including RPA, AI, machine learning, and other emerging capabilities. * Support project planning, requirements gathering, development, testing, and deployment to ensure successful implementation of new tools and features. Vendor Partnership * Collaborate with Vendor Management to evaluate external technology partners and provide feedback on vendor performance, capabilities, and future enhancements. Change Adoption * Promote continuous learning and encourage team proficiency in emerging technologies, automation and AI. Work Environment * Operate effectively in a fully remote role, demonstrating accountability, communication, and self‑management. * Contribute to a collaborative and high‑performing team culture. * This role will require working US hours.